Terms & Conditions

Last updated: July 2026

Welcome to LOWZY.

These Terms & Conditions govern your use of www.lowzy.co.uk and the purchase of products from our online store. By using our website or placing an order, you agree to these terms.

1. About LOWZY

LOWZY is an online retailer based in the United Kingdom, offering branded everyday essentials and household products.

2. Placing an Order

When you place an order, you will receive an order confirmation by email.

Your order is accepted once it has been dispatched.

We reserve the right to refuse or cancel any order in exceptional circumstances, including pricing errors, suspected fraud or stock availability issues.

3. Prices

All prices displayed on LOWZY are shown in Pound Sterling (£).

We make every effort to ensure pricing is accurate. If an obvious pricing error occurs, we reserve the right to cancel the order before dispatch and issue a full refund.

4. Payments

We accept the payment methods displayed during checkout.

Orders will only be processed once payment has been successfully authorised.

5. Delivery

Delivery charges are shown during checkout.

Current delivery policy:

Minimum order: £15
Orders £15–£29.99: £1.99 delivery
Orders £30 and over: FREE delivery

Delivery estimates are provided in good faith but cannot be guaranteed.

6. Product Information

We aim to ensure all descriptions, photographs and product information are accurate.

Occasionally, packaging or product appearance may vary slightly from the images shown due to manufacturer updates.

7. Returns

If you wish to return an item, please refer to our Returns Policy.

Your statutory rights under UK consumer law are not affected.

8. Intellectual Property

All website content, including logos, graphics, product descriptions and original content created by LOWZY, remains the property of LOWZY unless otherwise stated.

No material may be copied or reproduced without written permission.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy.

10. Limitation of Liability

LOWZY shall not be liable for indirect or consequential losses arising from the use of this website or the purchase of our products, except where required by law.